Frequently asked questions
Verified, machine-readable trust badges for service providers.
What is a Gera Services Passport?↓
A verified, public trust profile for service providers — your identity, qualifications, warranty record, and ratings, all signed by Gera and machine-readable.
Who can get a Passport?↓
Any service provider listed on a Gera product (GeraHome, GeraClinic, GeraJobs employers, etc.). Standalone applications are accepted for providers operating outside the platform.
What does verification involve?↓
ID document plus selfie verification, qualification or licence checks against the relevant register (e.g. medical board, trade body), and where applicable proof of insurance. We re-verify periodically and on category change.
Is the Passport free?↓
Issuance is free for active Gera-network providers. Standalone Passport applications and premium features (insurance integration, priority badge) are paid tiers.
Can I embed my Passport on my own website?↓
Yes. We provide an embeddable badge plus a JSON-LD endpoint that surfaces in Google rich results and is readable by AI agents.
What does the badge show?↓
Verified identity (or a privacy-respecting alias), qualifications, warranty performance, average rating, total bookings, languages, and recency. You control what is public vs on-demand.
How do AI agents use the Passport?↓
Agents booking on behalf of users read the JSON-LD endpoint to verify a provider before committing — a key signal for high-trust agentic commerce.
What happens if a credential lapses?↓
Your badge automatically reflects the lapse and the affected categories are flagged. Renew the credential and the badge restores within minutes of verification.
Can I see who has viewed my Passport?↓
Yes — your dashboard shows view counts and (with consent) inbound enquiries. Useful for converting visibility into bookings.
Is the Passport accepted outside Gera?↓
Yes — any platform or customer can verify the badge via its public URL. The signed manifest is independently auditable.
Is my personal data safe?↓
Yes — we comply with GDPR. You choose what is public versus shared on demand. Sensitive raw documents (passport scans, licences) are stored encrypted and shown only to verified counterparties.
Does Gera Action Warranty integrate with the Passport?↓
Yes. Verified providers in covered categories accept the warranty automatically and their warranty performance is displayed on the badge.
Still have questions?
Read more about Gera Services Passport or get in touch.